GoFER

Technical docs

For your IT team and integrators

API contracts, webhooks, and channel configuration—summarized here on gofer.support. Full references with keys and OpenAPI live in your workspace after login.

Setting up without code? Start with the Setup guide instead—written for operators, not developers.

Open tenant appIntegration catalog

Authentication & tenants

Every request is scoped to a workspace. Service accounts and user sessions are issued from the tenant app.

  • Bearer tokens for server-to-server calls
  • Workspace ID in path or header—no cross-tenant leakage
  • Rotate credentials from Developer Settings

REST API

CRUD for conversations, contacts, knowledge sources, and campaign hooks where your plan allows.

  • JSON request/response bodies
  • Rate limits per workspace and plan
  • OpenAPI export in the dashboard

Webhooks

Subscribe to conversation, handoff, and lead events for custom CRMs or data warehouses.

  • Signed payloads with verification header
  • Retries with backoff on non-2xx responses
  • Idempotent handlers recommended on your side

Web chat embed

Single script tag for marketing sites; optional open/close hooks for SPAs.

  • Tenant-scoped site key in the snippet
  • CORS and allowed origins configured per workspace
  • Works alongside CMS and custom front ends

CRM mapping

Native connectors for HubSpot, Salesforce, and Pipedrive; webhooks for everything else.

  • Field mapping per workspace
  • Inbound creates/updates contacts and activities
  • Transcripts attach to the contact record

Security & compliance

Encryption in transit, tenant isolation, and audit-friendly logging.

  • Secrets stored per workspace, not shared across clients
  • Webhook signature verification required
  • See Security page for retention and privacy overview

Full documentation in your workspace

After you sign in to the tenant app, open Developer Settings for API keys, webhook endpoints, embed code, and the latest OpenAPI spec. Marketing pages stay high-level; your engineers should bookmark the in-app docs.

Open tenant app

Send this to your developer

Share the integrations overview and this page. For early access to draft API guides before public release, email us with your stack and use case.

Email hello@gofer.support

Publishing roadmap

  • Versioned public docs site with search
  • Webhook event catalog with payload examples
  • Postman collection and official SDKs
Integrations catalogSetup guide (non-technical)Security overviewFAQ

Questions about an endpoint or webhook?

gofer.support · logged-in docs in the tenant app

Contact