Build the Humanized Assistant with us

What you will do

• Plan and execute multi-channel campaigns (organic social, paid, email, and landing pages) aligned with product launches.
• Write clear, friendly copy for ads, blog teasers, and lifecycle emails—on brand with the Humanized Assistant voice.
• Track funnel metrics (traffic, sign-ups, activation) and report what is working with honest recommendations.
• Collaborate with product and engineering on positioning, case studies, and testimonial stories.
• Maintain a lightweight content calendar and coordinate with design for visuals and mascot usage.

What we are looking for

• 2+ years in digital marketing, growth, or agency delivery for B2B or SaaS.
• Hands-on experience with Meta/Google ads, analytics (GA4 or similar), and basic SEO.
• Strong English writing; comfortable editing your own work.
• Portfolio or samples showing campaigns you ran and results you can explain.

Nice to have

• Experience marketing AI or developer tools.
• Bahasa Indonesia copy for local campaigns.
• Familiarity with HubSpot, Notion, or similar ops stacks.

What you will do

• Improve RAG pipelines: chunking, embeddings, retrieval quality, and evaluation on real conversation logs.
• Tune prompts and tool use for multi-tenant chatbots with strict topic boundaries and escalation rules.
• Build offline evals and “missed question” feedback loops with product and support.
• Partner with backend on usage metering, latency budgets, and safe fallbacks when models are uncertain.
• Document patterns so non-ML engineers can reason about behavior and regressions.

What we are looking for

• Strong Python or Go and experience shipping ML/LLM features to production.
• Practical RAG or conversational AI experience—not only notebooks.
• Understanding of evals, hallucination mitigation, and PII-safe logging.
• Comfort reading API specs and collaborating with a Go + Postgres core team.

Nice to have

• pgvector or similar vector store experience.
• Voice or WhatsApp channel constraints.
• Bahasa Indonesia or multilingual retrieval.

What you will do

• Implement features across Go services, Postgres, Redis, and Next.js apps (marketing, tenant, admin).
• Design tenant-safe APIs and migrations with clear isolation and observability.
• Own integrations (CRM, webhooks, crawl workers) end to end with tests and docs.
• Participate in code review, incident follow-ups, and pragmatic performance work.
• Work with AI engineers on clean boundaries between product code and model behavior.

What we are looking for

• 3+ years building backend or full-stack systems in production.
• Proficiency in Go or willingness to ramp quickly; solid SQL and REST design.
• Experience with React/Next.js or similar for customer-facing or admin UIs.
• Habit of writing tests and caring about deploy safety.

Nice to have

• Multi-tenant SaaS or realtime messaging background.
• Docker, CI, and cloud ops familiarity.
• OpenAPI and public API product experience.