A knowledge base playbook that keeps AI accurate
Stop guessing what your AI knows: crawl your site, fix missed questions monthly, and set exact-match answers for the topics that matter most.
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Multi-tenant · CRM-aware · Human when it matters
Lead engagement that feels sharp on the stack, warm in the inbox.
Gofer runs your WhatsApp flows, voice follow-ups, and AI replies—then writes clean outcomes back to Salesforce, HubSpot, or Pipedrive. Your team stays in control; your leads never feel like a ticket number.
- 24/7
- Always-on capture
- Schema / tenant
- Real isolation
- Open stack
- API-first core
Never miss a WhatsApp window or after-hours lead.
Per-tenant data paths you can explain to legal.
Go + Redis + Postgres—built to scale with you.
Product
What you get on day one
Four capabilities teams ask for first—without a six-month integration project.
WhatsApp that qualifies
Structured replies, clear handoff to a person, and transcripts you can attach to a deal.
Voice when chat is not enough
Outbound calls with scripts and outcomes your CRM can read—without a separate dialer stack.
Knowledge per workspace
Each client’s FAQs and docs stay in their own tenant. No cross-brand leakage in answers.
CRM stays current
Leads, notes, and status flow to Salesforce, HubSpot, or Pipedrive as conversations finish.
How it works
Live in an afternoon, not a quarter
Most teams connect WhatsApp and a CRM first, then turn on voice when the inbox is under control.
- 01
Connect channels
Link WhatsApp, voice, and your CRM. One workspace per brand or client.
- 02
Add your playbook
Upload FAQs, tone, and escalation rules—the assistant stays on-script.
- 03
Let it run, step in when needed
AI handles first response and booking. Your team picks up with full thread history.
- 04
Close the loop in CRM
Transcripts, tags, and next steps land where sales already works.
Customers
Teams that stopped losing leads in chat
What operators say after wiring WhatsApp, voice, and their CRM through Gofer.
“We sell GoFER to clients as an orchestration layer, not another inbox toy. The closed loop—chat to CRM with transcripts—is what makes renewals easy to justify.”
Marcus Webb
Agency Principal · Webb & Co. Digital — Manchester, UK
“Patients ask the same scheduling questions daily. Calendar sync means bookings happen in chat, and front desk staff verify everything in one dashboard.”
Rachel Kim
Digital Lead · Harbor Health Clinics — Seoul, South Korea
“We run twelve client workspaces. Separate knowledge per brand is non-negotiable for us—GoFER treats that as product, not a footnote on a security PDF.”
Tomás Berger
VP Partnerships · Alpine SaaS Group — Zurich, Switzerland
“Black Friday traffic used to bury WhatsApp. Now the bot handles stock and delivery FAQs from the catalog integration, and agents focus on exceptions.”
Amira Hassan
Customer Experience Manager · Gulf Retail Collective — Dubai, UAE
“We are not a huge shop—no dedicated integration engineer. The embed went on our marketing site quickly, and webhooks let us mirror leads into the stack we already use.”
David Park
Founder · Park & Finch Legal Tech — Austin, TX, USA
“Guests ask about availability and policies in three languages. GoFER pulls from our site content, and the team only steps in when someone wants to book a custom package.”
Elena Ruiz
Marketing Director · Casa Norte Hospitality — Barcelona, Spain
“Piloting one region first was the right call. Handoff to a human is one tap, and leadership finally trusts the CRM notes because transcripts land on the deal.”
James Okonkwo
Sales Operations Lead · Voltline Energy — Lagos, Nigeria
“We connected WhatsApp and our pricing page in an afternoon. GoFER answers overnight questions from the actual FAQ—not generic fluff—and our reps see the full thread in HubSpot the next morning.”
Sarah Chen
Head of Growth · Meridian Commerce — Singapore
From the blog
Guides and product notes
Practical write-ups on WhatsApp ops, handoffs, and getting more from your stack.
Multi-tenant isolation your legal team can explain
Per-tenant data paths you can draw on a whiteboard—Postgres, Redis, and API-first core—without the “everyone in one bucket” anti-pattern.
Read more
WhatsApp-first support without losing the thread
Wire WhatsApp to your CRM and an AI layer that answers from your FAQ—not generic fluff—while your team keeps full thread context.
Read more
Pricing
Free tier to try it. Paid plans when volume grows.
Token limits and crawl schedules are listed per plan—no “contact us for a number” on the basics.
FAQ
Common questions
- What is Gofer.support?
- Gofer.support is your friendly AI-powered virtual assistant designed to handle customer support, answer questions, and keep your business running smoothly — 24 hours a day, 7 days a week. Think of GoFer as a tireless digital colleague who's always ready to help your customers!
- How do I create my Gofer.support account?
- Getting started is super easy! Just head to gofer.support, click 'Sign Up', fill in your business details, and you'll have your account ready in under 2 minutes. No credit card required for the free trial.
- Do I need technical skills to use GoFer?
- Absolutely not! GoFer was built specifically for small business owners and non-technical teams. If you can use WhatsApp or send an email, you can set up and manage GoFer. Our friendly onboarding wizard guides you every step of the way.
- How long does it take to set up GoFer for my business?
- Most businesses are up and running within 15–30 minutes. Our setup wizard walks you through uploading your FAQs, customizing GoFer's personality, and connecting to your website or messaging channels. It's really that fast!
Try it on a real inbox this week
Create a workspace, connect WhatsApp, and invite one teammate. If it is not a fit, you have lost an afternoon—not a procurement cycle.