About us
Gofer.support is a product of Nusa Digital (CV Nusa Dewata Digital)—born in our AI & Machine Learning division to bring capable automation to customer conversations without the cold, 100%‑AI feel.
Nusa Digital
Nusa Digital is a digital company focused on digital problem solving—from engineering and cloud to growth, data, and AI. GoFER sits inside that ecosystem: built with the same rigor as our enterprise projects, packaged for operators who need WhatsApp, web chat, voice, and CRM in one calm workspace.
End-to-end web and product engineering for teams that need reliable delivery.
The division behind GoFER—practical AI that supports people, not replaces them.
Turn operational data into decisions your whole team can act on.
Acquisition, funnels, and campaigns aligned with how you actually sell.
Secure, observable infrastructure that scales without drama.
Consistent brand voice where your customers already spend time.
Our product strategy
We are not chasing “100% AI” for its own sake. This strategy is built on empathy and approachability—reducing the fear of automation by giving it a face, a tone, and clear handoffs to your real team when it matters.
Position GoFER as a virtual team member or digital colleague—not a black-box bot your customers are afraid to talk to.
Friendly, helpful, tireless, and supportive. Sharp on the stack when you need auditability; warm in the inbox when trust matters.
Our mascot is the hero—often with a headset or tools—so the technology feels approachable and easy to start a conversation with.
Small business owners, non-technical founders, and customer-service-heavy industries where trust and friendliness are the primary selling points—clinics, agencies, local commerce, education, and any team tired of answering the same questions in chat all day.
